Zendesk + Twilio Auto dialer
Zendesk + Twilio
In a few seconds and requires zero coding experience, Twilio auto dialer provides you to Integrate Zendesk in twilio for Twilio Calls and SMS
By connecting zendesk in Twilio auto dialer, This software will search for the contact’s information in your CRM Contacts matching with the incoming or outgoing number during a call event.
Twilio auto dialer helps you to make online calls and send online SMS by just a click thereby saves time and makes easy communication on the CRM itself
To integrate Zendesk in the auto dialer, Go to CRM settings,choose Zendesk from dropdown and need to save your “Zendesk domain name”, “Username” and “Password” into the extension as shown in figure.
These values help to search people in Zendesk and are not stored anywhere in the server.
